TERMS AND CONDITIONS
Hire Period
The standard period of hire differs by decor theme and is stated on each product information page. Should the goods be retained for a longer time than previously agreed, then it will be charged at 1.5 times standard hire charge.
Goods at all time remain the property of JoyBomb Creations.
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The hirer is responsible for the safekeeping and protection of the goods from the time they are delivered by us or collected by you through to the time they are returned to us.
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Delivery and Collection
You are very welcome to collect the goods yourself by prior arrangement with ourselves. If you would like us to deliver and collect, the cost for the service can be found on each decor theme's product page. It is the responsibility of the customer to ensure the goods are sent back as per the instructions provided by JoyBomb Creations within the agreed timeline.
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Deliveries are usually made Monday to Sunday, 10am – 6pm. Please supply on site contact information should we need to get in touch. We presume that deliveries will be made to a ground floor location – if this is not the case please advise as special arrangements may have to be made. Times of delivery and collection are approximate only – we cannot be held responsible for delays but we will do our utmost to reduce any such delays.
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The customer agrees to return the goods to JoyBomb Creations on the return date as agreed at time of booking. If JoyBomb Creations is collecting the goods, then the customer agrees to ensure the goods are ready to pick up by the time previously agreed, packed in the cartons as originally supplied. Loss of or damage to any cartons or crates will be charged at full replacement cost.
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Condition of Goods
All goods should be checked on arrival against the inventory of your order and signed for by the hirer on receipt.
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In the event of any shortage or damage, the customer shall endorse the inventory note accordingly at the time of collection or delivery. If the customer fails to perform any of its obligations under this condition, the goods will be deemed to have been collected/ delivered in a clean and undamaged condition. If there are any discrepancies, the customer needs to inform JoyBomb Creations of these within 24 hours of receipt.
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Terms of Payment
The hire charge must be paid in full at time of booking.
Shortages and or damage to the hired goods will be charged at the costs outlined below.
£5 per item unless stated otherwise (i.e. for higher value items
The hirer is responsible for any loss or breakage of goods supplied until received back and checked by JoyBomb Creations. We will report back any loss or breakages within three working days.
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- Credit / Debit Cards
- PAYPAL
- Offline Payments
Responsibility
​JoyBomb Creations shall not be responsible for any injury or damage to persons or property arising from the goods.